Too Much to Do - Every Single Day!
Every organization struggles to some degree with the myriad tasks that face them every day and, in our experience, few organizations operate with the degree of time and general resource constraints faced by the community banking industry.

Every day seems to bring more regulations, and along with those regulations come ever more extensive and complex compliance and reporting requirements.

All of the communications coming out of Washington, DC make it very clear that regulators are going to continue demanding more and more information, placing ever increasing demands on the small staffs in community banks.

Efficiency and Effectiveness Matter More Than Ever
Effective and efficient processes have always been the hallmark of high performing organizations and the goal of most organizations, but these new regulatory demands place a much higher premium on having them.

Critical internal processes range from audit issue corrections [always of high interest to regulators], the loan review system [also a key regulatory interest area], to revenue producing processes such as marketing, deposit growth, and even remote deposit capture implementation.

Inefficient processes consume huge amounts of scare resources and place you in competitive disadvantage to your competitors.

How To Use a “Don’t Do List” to Improve Your Competitive Advantage
Your processes are nothing more than a series of tasks that you and your staff perform, in some sequence. The more steps involved, the more complex the process becomes, and the more opportunities for mistakes. Complex processes consume exponentially greater resources than simple processes.

You create a “Don’t Do” list simply by taking two hours to review a process and create flow chart of the resulting series of steps. Tasks that aren’t required by compliance regulation, and internal control requirement, or needed to create some portion of the process output become part of your “Don’t Do” list for that process. A quick review will tell you if those tasks can safely be eliminated and how many internal hours will be saved. Those saved hours are the basis for your payback calculation, or Internal Rate of Return if you use that terminology.

Your Processes Are Simply a Checklist of Tasks and Internal Control Points
If you were on US Airways Flight 1549 when Captain Chesley B. Sullenberger III landed the aircraft in the Hudson River you will forever remember his skill. What you probably don’t know, however, is that “Sully” skillfully followed a checklist that radically simplified the complex process of making an engine-off landing into a series of sequential tasks that he and his copilot followed as they descended toward the Hudson. As you can imagine, that checklist had been pared down to include only the steps that absolutely needed to be done to land an aircraft under those conditions. There was no slack in that process!

You can easily take the slack out of your internal processes by applying the checklist technique. To learn about the power of checklists, we recommend you take an hour and read the best selling book, The Checklist Manifesto, by Dr. Atul Gawande. The author explains how simple checklists enable the construction of unbelievable complex buildings and how they are radically improving the quality of medical care.

TrakPointe™ - A Web-based Checklist Solution that Delivers Effectiveness and Efficiency to Community Banking
Our TrakPointe™ software solution brings this very same simple checklist solution to community banks. Using TrakPointe™ allows banks to move from inefficient functional silos to integrated teams, eliminating unneeded and costly tasks and enabling differentiation on efficiency and quality of customer service.

Visit our TrakPointe™ website to learn more about this unique software solution and view a short video demonstration. Unique in the software world, we offer TrakPointe™ with no annual contract requirement. You can terminate your implementation with a simple 30-day notice and TrakPointe™ comes with our “Charity Guarantee.” If your TrakPointe™ implementation fails to meet our agreed performance levels, we will write a check for the full amount of your current annual fees to a charity of your choice.